AI receptionist · Connected operations

Turn missed calls into
booked appointments.

An AI receptionist for multi-location teams. Answer routine calls, book appointments using your connected calendar, and log each lead and outcome for follow-up. Start at one location and expand once the pilot works.

Pilot before rolloutHuman handoff built inSingle sites & multi-location groups
S&ZYour customer workspace Sample workflow
▦
◷
◎
INCOMING CONVERSATION

Alex Morgan

WhatsApp
Hi! Can I book a dental cleaning tomorrow afternoon?
Yes, that works. Thank you!
S&Z AssistantUnderstand. Prepare. Connect.
S&Z Assistant ✦Tomorrow at 14:00 is available. Shall I reserve that for you?
✓
Appointment readyTomorrow at 14:00 · Dental cleaning
↗
✓
From message to appointment.No copy and paste required.

Sample conversation in English

SEE THE FLOW FOR
Custom assistants, CRM and workflow automationExplore the product demos ↓
NEMS LLC30 N Gould St Ste N, Sheridan WY 82801
Company details & imprint ↗
The product experience

See the receptionist.
Try the next step.

Start with the voice or chat assistant, then try the sample appointment workflow. Workspace demos use fictional records and local rules; they do not access your calendar or client systems.

Live voice demo

Meet your next AI receptionist.

Talk to our assistant about your business. Hear how it handles a conversation, asks questions and explains the next step.

Choose a voice, then start your call. Microphone permission is only requested when you start. Please use sample details.
Checking demo availability…
Clinic front desk

Incoming conversation

Sample data
AM
Appointment enquiryWhatsApp conversation
WhatsApp
✦

The assistant captures the request and checks sample availability. Your team confirms the booking.

CUSTOMER MESSAGE

English demo. Runs locally with sample records and rules. No live AI or customer systems are connected.

Customer workspaceReady
WORKFLOW ACTIVITY

    The workflow is an example. Your system is built around your rules, data and team.

    Build this for my business ↗
    Demo → pilot → rollout

    Prove it at one site.
    Roll it out with a plan.

    For an independent business or a larger group, the path is the same: demonstrate the booking, validate the handoffs, then expand what works.

    ⌕

    Demo your booking flow

    Show us how calls reach your team and how appointments are booked. A tailored demonstration can use your calendar after access and test permissions are agreed; the public demo stays sample-only.

    A clear workflow and success criteria
    ▧

    Pilot one location

    Pilot at one location with your agreed tools and routing rules. Measure missed-call recovery, bookings and correct handoffs against an agreed baseline before deciding whether to expand.

    A tested pilot before expansion
    ↗

    Roll out the playbook

    Agree which rules apply across the group and which each location controls. Document escalation owners, staff training and ongoing review before rolling out to the next sites.

    A scoped rollout across your group
    Who it’s for

    One reception standard.
    Across your locations.

    For groups with multiple locations, calendars and teams. Scope local routing and ownership at a pilot site, then repeat what works. Single-location businesses can start with the same focused approach.

    Clinic, dental & orthodontic groups

    Routine enquiries, appointment requests and clear escalation to the practice team.

    Brokerages & property managers

    Capture requirements, route to the right office and prepare the viewing.

    Multi-crew trades & home services

    Qualify the job, identify the service area and hand off for scheduling. Built to scope across franchise locations.

    Med spa, dermatology & optometry

    Administrative reception and appointment intake, with clinical decisions kept with your team.

    Insurance agencies

    Capture the enquiry and route it to a licensed team member. No automated coverage advice.

    PI, family & immigration law

    Prepare consultation requests and collect basic intake details. Legal advice stays with your attorneys.

    Multi-location veterinary groups

    Route appointment requests by location and follow your team’s urgent-care escalation rules.

    Sample workflow · fictional details

    Clinic, dental & orthodontic groups

    The enquiry

    S&Z Partners

    We build the connection.

    Capture. Route. Prepare the next step.
    The next step

    An illustration of the workflow we build for you. Your systems and routing rules are agreed and connected during the pilot.

    Reception intake. Lead follow-up. Team handoff.

    Explore those workflows in the product demos. They use sample records, not client data; no customer results or performance figures are implied.

    A focused offer

    From first call
    to the next booked step.

    Build one clear path for reception, follow-up and the work behind the booking. Your team keeps ownership, approvals and the conversations that need a person.

    AI receptionist

    Answer the enquiry.
    Prepare the appointment.

    Handle routine questions, collect the details and arrange the next step. Route urgent, clinical or sensitive requests to your team under agreed rules.

    Explore appointment intake ↗
    ConversationsSample inbox
    AM
    Alex Morgan WhatsApp

    Can I book tomorrow afternoon?

    Booking
    KL
    Kai Lee Instagram

    Is this available in store?

    Qualified
    JP
    Jamie Park Website

    I’d like to speak to your team.

    Human review
    ✦
    One inbox. A clear owner.Context stays with the conversation.
    CRM and sales

    Keep the lead.
    Track the outcome.

    Connect each enquiry to an owner, a follow-up and a sales stage. Where your connected systems supply it, attach booking outcomes and reported revenue context.

    Explore property enquiries ↗
    Customer pipeline⌕
    New enquiry
    WEBSITERiverside Studio

    Office space enquiry

    Requirements captured
    Ready for review
    Workflow automation

    The handoff.
    Handled.

    Connect reception to scheduling, approvals and the work that follows. Agree the workflow at one location before standardizing it for the next.

    Explore order intake ↗
    ✉Customer messageItems and delivery details
    ✦Order preparedReady for team review
    ✓Ready to fulfilAfter confirmation
    Designed to fit

    Your calendar.
    Your systems. One plan.

    We scope calendar booking, phone routing and CRM or practice-management handoffs against the tools you actually use. Compatibility, API access and permissions are checked before we promise an integration.

    Talk through your current setup ↗

    Sample workspace · live AI demo

    Test appointment intake, lead qualification and handoffs with fictional records. Voice and chat are interactive AI demonstrations. Neither connects to a prospect’s phone, calendar or CRM; use sample details only.

    Custom connections · scoped with you

    We assess your phone provider, calendar and CRM/PMS, then agree the connector, permissions, routing and test plan. Custom integration is part of the agreed scope, not a claim that a connection is already live.

    S&Z production · verified tools

    Our site runs on Vercel and our business email uses Google Workspace. These are S&Z’s own services. Customer phone, calendar and CRM connections are configured and tested separately.

    Investment

    A clear starting point.
    A scope you agree to.

    USD starting prices for implementation and ongoing operation. Final quote after assessment of your systems, volume and support needs.

    Enquiry

    Reception, enquiry intake and appointment workflows.

    From $3,900setup
    plus from $590/ month
    Discuss your scope ↗

    Sales / CRM

    Reception plus lead ownership, follow-up and outcome tracking.

    From $7,900setup
    plus from $990/ month
    Discuss your scope ↗

    Connected ops

    Reception connected to operational handoffs and more complex systems.

    From $14,500setup
    plus from $1,890/ month
    Discuss your scope ↗
    Multi-location / Enterprise — pilot then scoped rollout

    Location count, integration complexity and rollout support shape the final proposal. No fixed enterprise quote before discovery.

    Prices exclude applicable taxes. Usage, voice and messaging charges, and provider fees are separate. Inclusions, limits, support and overages are agreed in writing after assessment. These are starting prices, not unlimited plans.

    The people behind the work

    Your first conversation.
    Your delivery team.

    S&Z stands for Schramenko and Zhagalbailov. We work directly with clients from the first assessment through implementation.

    S&Z Partners is a trading name of NEMS LLC.
    Nikolai Schramenko

    Nikolai Schramenko

    CEO and AI Engineernikolai@szpartners.net

    Business discovery, project scope and delivery oversight. Your direct contact from the first conversation onward.

    Adil Zhagalbailov

    Adil Zhagalbailov

    CTO and AI Solutions Architectadil@szpartners.net

    AI assistants, CRM architecture and integrations. Turns the operating problem into a system your team can use.

    Start with a 15-minute conversation

    Let’s look at your
    missed-call workflow.

    Choose a free 15-minute demo time in Google Calendar. Your booking is complete when Google shows its confirmation. Prefer to discuss your needs first? Send an inquiry using the form.

    15 minutes · Google Meet · with NikolaiChoose a demo time

    The form below is an alternative inquiry and does not reserve a calendar slot.

    NS
    Nikolai Schramenko
    Your business. Your workflow.

    Request your 15-min demo.

    Share your locations, time zone and preferred time. We’ll reply to arrange the demo; this form does not reserve a calendar slot.

    Tell us your business type, number of locations, current call and booking process, tools and desired result. Add your time zone and a preferred demo time. Please do not include patient or client details.

    Review your inquiry

    hello@szpartners.net

    Email inquiries are sent directly to S&Z Partners. See our privacy policy for details.

    Privacy
    Before we talk

    Good questions.

    Do we need to replace our tools?

    We start with what you already use. The assessment determines what to connect, extend or replace.

    How do you price a project?

    Projects start from the USD amounts in our pricing section. Final scope, usage, provider fees, support and rollout terms are agreed before implementation. Multi-location work begins with a pilot and a separately scoped rollout.

    When does a person take over?

    We define permissions, approval gates and escalation rules for each workflow. Requests that need judgement go to a named person with the context attached.

    Are these demos connected to real systems?

    The workspace and animated workflow use fictional data and local rules, without live client systems. Voice and chat are live AI demonstrations; use sample details only. Your phone, calendar and CRM/PMS connections are separately scoped and tested.